Whatever business you are in, you’re in the business of trust. Customers buy from you and citizens have confidence in you because they trust your good intentions.
Businesses must recognise this and the crucial roles they play in building and maintaining trust, especially at a time when trust itself is undergoing a transformation. Having a positive corporate reputation is key, and will not only increase supportive customer behaviours but ultimately have a direct commercial impact. Those companies that do this well will flourish while others will fail.
Join us on Thursday 3rd October to discuss the changing nature of trust in a digital era, examining the challenges we face as business leaders and how we can respond to them.
With an expert panel of speakers on the day including: Tony O’Malley, CEO, Fujitsu, David Kelly, Director of Public Affairs, Ervia and Niamh Boyle, Founder, The Reputations Agency providing expert analysis on the changing dynamics between consumers and brands; you will develop a greater understanding behind your customers’ motivation for buying into your products and services.
08:00 AM - 09:30 AM
The Westbury Hotel, Balfe Street , Dublin 2 D02 CH66
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